Helpful information
Frequently asked questions.
Clear answers about bookings, payments, visas, changes and planning your journey with Oraya.
Before you travel
What would you like to know?
What services does Oraya Travel & Tours provide?
We assist with flight bookings, hotel reservations, visa guidance, holiday packages, tours and excursions, airport transfers, corporate travel, group travel and study-abroad related travel planning.
Can Oraya help me book international flights?
Yes. We assist with domestic and international flight bookings and recommend routes, schedules and fare options suited to your travel plans.
Does Oraya guarantee visa approval?
No travel company can guarantee a visa. We provide guidance and application support, while the final decision remains with the relevant embassy or immigration authority.
Can travel packages be customised?
Yes. Packages can be adjusted around your dates, preferred hotel, activities, number of travellers and budget, subject to availability.
How do I receive a travel quotation?
Send your destination, dates, number of travellers and preferred services through the contact form or WhatsApp. Our team will prepare suitable options.
When should I book my trip?
Booking early usually gives you more flight, hotel and pricing options. Visa-dependent travel should allow additional time for application processing.
Can Oraya arrange travel for groups and businesses?
Yes. We coordinate travel for families, schools, churches, organisations, corporate teams and other groups.
Can Oraya help with study-abroad travel?
Yes. We assist students with travel planning and related arrangements connected to international education.
What happens if I need to change or cancel a booking?
Change and cancellation conditions depend on the airline, hotel or supplier rules attached to your booking. We will explain the available options and applicable charges.
How can I contact Oraya?
Call +233 55 109 1142 or 054 667 4052, email Orayatravel@gmail.com, visit our office in Circle, Accra, or send an enquiry through WhatsApp.
